I haven’t got a tracking number?
Your tracking number may be delayed 1 - 2 days from the time that your parcel leaves us. If your tracking number isn’t updating or working at all after that time period, feel free to email us at

Is geo&j based in New Zealand?
YES! We are made and based in beautiful New Zealand

What does the hair repair mask do?
- Intensely conditions hair and locks in moisture
- Restores dry and damaged hair
- Detangles knotty hair and tames that frizz!
- Leaves hair feeling fresh, clean, soft and silky
- Delivers long-lasting repairing action

Is the mask 100% vegan & cruelty free?
YES! Our product is 100% vegan! Both the product and its individual ingredients have NOT been tested on animals. We love our furry friends so our mask is 100% cruelty free!

What are the ingredients?
Water; Aloe Barbadensis Leaf Juice; Pentylene Glycol; Cetearyl Alcohol; Behentrimonium Methosulfate; Cocos Nucifera (Coconut) Oil; Polyquaternium-7; Panthenol; Caprylic/Capric Triglyceride; Phenoxyethanol; Fragrance; Helianthus Annuus (Sunflower) Seed Oil; Glycerin; Propanediol; Tocopheryl Acetate; Ethylhexylglycerin; Cynara Scolymus (Artichoke) Leaf Extract

How long do I leave the hair mask in?
You will see a difference to your hair in just 5-10 minutes, but you can leave the mask in longer (up to overnight) for even better results!

Can I sleep with my hair mask in?
YES! If your hair is particularly dry, try sleeping in our hair mask. SIMPLY apply the hair mask at the end of your shower to allow the mask to deeply repair the hair. Rinse out in the morning.

How often should I use the mask?
Use once a week for normal hair and two times a week for dry hair. For oily hair, use mask just once a week and focus product towards the ends of your hair and avoid the scalp.

What hair types is this mask suitable for?
Our mask is suitable for ALL hair types. Whether your hair is thick or thin, oily or dry, straight or curly, dyed/bleached or uncoloured, our mask will work for you!

Can men use the mask?
Certainly! Men are also prone to hair damage from the sun, indoor heating, salt from the sea, chlorine, friction from hats, seasonal changes and more! Our hair mask is designed to deliver long-lasting repairing action and protect your hair from further breakage.